Java Production Support Engineer with PCF

Full Time
Posted 2 years ago


Job title : Java Production Support Engineer with PCF

Location: O’Fallon, MO

Duration – Long Term


Project Scope:

Debugging Skills, Java, Spring Boot, SQL, ITSM Activities, Remedy, Monitoring


Role & Responsibilities:

  •  Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Ensure products/applications being put into production are designed with internal/external customer objectives/experience in mind.  Products are well-developed using collaboration between Biz Ops Teams, operationally ready, in-tact automation is in place, and product is fully supportable by our React (Production Support) Team.
  •  Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

Required skills:-

  • This can be done through multiple dashboard types/reporting capabilities.
  •  Proper alerting should be put in place with carefully defined criteria (collaboration between Dev/Product/Biz Ops Teams) to notify appropriate teams if and when necessary.
  • Defined criticality with notification mechanisms, etc.
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational toll gating, and lead in DevOps automation and best practices.  Any product/application moving through the lower environments and into production should be operationally ready and meet defined Production Readiness standards

Job Features

ExperienceEntry Level

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