Automotive Analyst

Work Location:- Plano, TX – 75024 (Need to be at onsite within 100 miles radius from Plano with WFH)

6 Months

Must Have Skills:-

• Monitoring high priority incident queues
• Launching bridge calls for outages and issue swarming
• Ticket management (aging, etc.)

Job Description:-

• Monitoring high priority incident queues
• Working tickets to resolution
• Launching bridge calls for outages and issue swarming
• Monitoring product team dashboards
• Ticket management aging, etc.
• Possible building of operational tools and dashboards
• Telematics Automotive expertise is plus.