Role: Business Analyst

Location: Atlanta, GA

Duration: 6 Months

The role of the Business Analyst will:

• Document current and future state business processes.
• Develop business functional and non-functional requirements.
• Develop test plans and scripts, and test new or upgraded technology.
• Configure software as required to support business needs.
• Create software user guides and other supporting documentation as required.
• Provide incident support and communicate software issues to the appropriate personnel.
• Serve as a liaison between assigned business units of DOAS and the technical team to provide technical support in the maintenance or enhancements of systems.
• Ensures functionality of automated system is consistent with adherence to laws, regulations, business rules and best practices.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Proven data analysis and problem-solving skills.
• Effective written and verbal communication skills.
• Strong interpersonal, analytical, and organizational skills.
• Ability to document and present high quality, detailed deliverables.
• Advanced skill level knowledge in using Visio to develop workflows and wireframes.
• Ability to focus on results to meet multiple deliverables and critical deadlines.

MINIMUM ENTRY QUALIFICATIONS: 

Bachelor’s degree in a related field from an accredited college or university AND one year of related experience; OR associate’s degree in a related field from an accredited college or university AND two years of related experience.

PREFERRED QUALIFICATIONS: 

• Experience administering PeopleSoft HCM v9.2 with advanced knowledge of PeopleSoft Query.
• Experience administering Oracle Service Cloud CRM.
• Experience in supporting technology for public sector.